You can buy a Cornavin Watch directly through our online boutique or visit one of our official retailers across the world. 

Simply add the Watch you want to your shopping cart. Proceed to the checkout page, fill in your personal information, and enter your payment details.

Simply login to your Account to view your Order History. Once your order is shipped the tracking ID is sent to your email address.

- Monthly invoice with part payment option (POWERPAY) www.powerpay.ch/ (+ CHF 2.90.-)

- Credit cards like Mastercard, Visa, American Express and Apple Pay which is processed via Stripe Inc., or PayPal are accepted

- If you are located in Switzerland you can also use TWINT as a payment option

Yes, we do not store any of your credit card data on our site. The security is handled by Stripe, Paypal and TWINT which are leading providers in online payment.

We provide express shipping all over the world.

After your payment is verified, it takes up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 3:00 pm UTC+1 will not be shipped out until the next business day. If you order after 3:00 pm UTC+1 on a Friday, your order will likely be shipped out on the following Saturday.

It depends on where you are located. Orders processed in Switzerland and EU will take 1-5 business days to arrive. Overseas deliveries can take anywhere from 5-16 days. Delivery details will be provided in your confirmation email.

All of our Watches are shipped directly from our warehouse in Switzerland. 

Yes, all your shipments are insured for the full value by our courier service.

We use DHL Express or FEDEX for international orders. For shipments within Switzerland we use Swiss Post.

Our aim is your complete satisfaction. If a purchased product hasn’t been used or worn, or subjected to any damage within 14 days of receiving your order, it can be returned. Email us at info@cornavin-watches.ch for exchanges. *Products must remain unused and returned in its original packaging.

Should you wish to return your order, please do so within 14 days by following these steps:

1. Pack all the items you wish to return – ideally into the original parcel provided.

2. Once you have the parcel ready please book a pickup with the respective carrier.

3. We recommend that you obtain proof of postage (receipt) when returning goods to us.

The moment we receive your returned parcel we will arrange your refund and a notification e-mail will be sent to you. If you have any questions regarding your return, please contact us.

Return address: Cornavin Watch Company AG, Löwenstrasse 25, 8001, Zurich, Switzerland

Cornavin has a limited warranty that covers manufacturer’s defects for two years after the original purchase date from an authorized dealer. If the watch parts or mechanics do not work properly, we will repair or replace your product free of charge. However, this does not cover any abuse you might put your watch through. The warranty does not cover water damage, normal wear and tear, batteries, accidental glass damage, scratches, strap damage, or theft. Proof of purchase is required for all warranty claims and service requests, so please keep your receipt. If you purchased via another authorized retailer, you will need to contact them directly as they handle their own warranty claims, returns and exchanges.

All our instruction manuals are available for download online. Click here to see all manuals.

Mechanical watches measure the time reliably and accurately. However, the accuracy rate of a mechanical watch depends on the type of movement used, on the wearers habit and temperature fluctuations. The daily rate variation is within a tolerance range of-15 to +30 seconds per day for watches which are not certified chronometers.

Our watches are designed to be water resistant to a pressure of 5 bar (50m/165ft) and 10 bar (100m/330ft) as indicated on the case back. Check that the crown is in position 1 (pushed in) or screwed down (depending on the model) before you enter the water. Please note that our leather straps are not suitable for wearing under water. We also recommend that you do not under any circumstances open the watch or adjust the time-setting crown and/or pushers (buttons) when your Cornavin is underwater.